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Privacy Policy

Effective Date: May 1, 2025
BKM Travels LLC

Introduction to the Privacy Policy

BKM Travels LLC ("BKM Travels LLC," "we," "us" or "our") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use and share your information when you visit or use our website and/or services.

This includes the website operated by BKM Travels LLC and services offered through our various channels such as our chat, email, or phone (collectively, the "services").

By accessing or using our services, you agree to the terms outlined in this Privacy Policy, as well as in our Terms and Conditions.

Personal Information

Personal information that we may collect

We may collect information that helps us in identifying you or is related to you. This can include:

  • Your name
  • Address
  • Phone number
  • Email address
  • Payment details (like credit or debit card information)
  • Social media account details
  • Passport or travel ID information (such as Known Traveler Numbers)
  • Your travel preferences (like meal choices or special assistance needs)
  • Details about your bookings (such as where you are flying from and to)
  • Basic demographic information
  • Data used for analytics or advertising
  • Insights based on how you use our services

If you share someone else's personal information with us (for example, when booking travel for them), please make sure you have their permission to do so. By providing their information, you confirm that you are allowed to share it and that we can use it as described in this Privacy Policy.

How we collect your personal information

At BKM Travels LLC, we collect personal information in a few different ways:

  • Through our services: We collect information when you use our website and/or services. For example, when you book a trip, sign up for a promotion, contact us or share preferences like how you would like us to communicate with you or any special travel needs (such as dietary requests or accessibility assistance)
  • Offline interactions: We may also collect information when you interact with us outside of our website, such as when you call or chat with our support team
  • From other sources: In some cases, we may receive your information from trusted third parties, including public databases, marketing partners and social media platforms, as allowed by law

Analytics and advertising data

Like many websites, BKM Travels LLC and our trusted travel partners may automatically collect information about how you use our services and the device you use to access them. We refer to this as "analytics and advertising data." This may include:

  • Device and browser details such as your IP address, device type, browser type and general location information
  • How you use our services, for example, the pages you visit, links you click, emails you open and how you interact with our website (like scrolling or clicking)
  • Advertising data is the information about ads you see or click on, including device identifiers (like cookies or mobile ad IDs), and whether you make a purchase after seeing an ad

In some cases, this information may not directly identify you. However, if we combine it with your personal information, we will treat it as personal information and protect it according to this Privacy Policy.

How we collect analytics and advertising data

At BKM Travels LLC, we and our trusted travel partners collect analytics and advertising data in several ways to improve your experience and to provide relevant offers:

  • From your device or browser: Some information is collected automatically, such as your device type, operating system, browser type, screen resolution, language and general location
  • Through your use of our website: When you visit our website, we may track activities like when you access our services, what pages you view and what content you download or interact with
  • Using cookies: We use cookies (small files stored on your device) to understand how you use our services, remember your preferences and improve functionality. For more details, please see our Cookie Policy
  • Using tracking technologies: We may use tools like pixel tags (also known as web beacons) to understand the user behavior, measure the effectiveness of our marketing and improve our services
  • Using similar technologies: Other technologies may be used to store information about your preferences and activities to enhance your experience. You can manage these settings through your browser or device
  • IP address: Your IP address is automatically assigned by your internet provider. We may use it to understand the general location, monitor usage and improve our services
  • Location information: With your permission, we may collect your device's location to provide personalized content and offers. You can control this through your device settings
  • Aggregated data: We may combine data from multiple users to better understand trends and improve our services. This type of data does not identify you personally

How we use your personal information

At BKM Travels LLC, we use your personal information to provide you with a smooth and personalized travel experience. This includes:

  • To process bookings and payments: We use your information to complete your reservations, process payments and send you important booking details. This may include using passport information when required for travel
  • To communicate with you: We may respond to your questions, send confirmations, updates or provide support when needed
  • To send important updates: This includes service related emails, as well as updates to our terms, conditions and/or policies
  • To share offers and promotions: We may send you deals, travel offers, newsletters and personalized recommendations that may interest you through emails. You can opt out of marketing emails at any time
  • To run promotions and contests: If you participate in sweepstakes or promotions, we'll use your information to manage and administer those activities
  • To enable sharing features: If you use features that allow you to share content or send messages to others, we'll use the information you provide for that purpose
  • To improve our services: We analyze the data to better understand how our services are being used, fix issues, prevent fraud, improve performance and develop new features
  • For legal and safety reasons: We may use your information to comply with the laws, respond to legal requests, prevent fraud or misuse, enforce our policies and protect our business and users
  • To use aggregated data: We may combine and anonymize data so it no longer identifies you. This helps us improve our services and can be used for various business purposes
  • With your consent: We may also use your information in other ways that we clearly explain to you at the time and/or with your permission

How we may share your personal information

At BKM Travels LLC, we may share your personal information with trusted companies and partners as a part of providing our services. These parties may include:

  • Travel service providers: We share information with airlines, hotels, car rental companies and other travel providers so they can fulfill your bookings and provide the services you request
  • Travel and service partners: We may work with other travel companies, aggregators, insurance providers, and/or agencies that help us deliver parts of our services
  • Business and advertising partners: We may share limited information with partners who help us advertise our services, display relevant offers and/or refer you to our platform. We encourage you to review their privacy policies as well
  • Service providers: We work with third party companies that support our operations, such as payment processors, customer service providers, email delivery services, analytics providers, IT support and advertising technology partners. These providers are only allowed to use your information to perform services on our behalf
  • Promotions and contests: If you participate in surveys, sweepstakes, or promotions, we may share your information with the sponsors or operators of those activities
  • Public or shared information: If you choose to post or share information through our services (such as reviews and/or social media pages), that information may be visible to others. Please share carefully, as this information may become public
  • Social media features: If you connect your account with a social media platform, we may share information with that platform and your connections based on your settings. Their use of your information will be governed by their privacy policies
  • Business transfers: If BKM Travels LLC is involved in a merger, acquisition and/or sale of assets, your information may be transferred as part of that transaction, with privacy protections continuing to apply
  • Legal and security reasons: We may also share information when required by law or when necessary to comply with legal obligations; prevent fraud or illegal activity; respond to government requests; enforce our terms and policies; and protect our rights, users, and of the business

Third Party Services

This Privacy Policy applies only to BKM Travels LLC and our services. It does not cover the privacy practices of third parties. Our website may include links to other websites or services and/or features provided by third parties (such as social media platforms). Please note that we do not control these third party platforms and are not responsible for how they collect, use and/or protect your information. Including a link on our website does not mean we endorse that third party.

We are also not responsible for the privacy practices of other companies such as social media platforms, app providers, operating system providers, or device manufacturers (for example, companies like Facebook, Apple, Google, or Microsoft). Any information you share with these organizations is governed by their own privacy policies. We recommend you to review the privacy policies of any third party service providers you interact with.

Additional Advertising Information

At BKM Travels LLC, we work with only trusted advertising and analytics partners to show you more relevant ads and improve your overall experience. We may use information you provide, as well as data collected from your use of our services (and sometimes from third parties), to:

  • Show ads that match your interests
  • Improve and measure our marketing campaigns
  • Understand customer preferences and behavior
  • Provide insights, reporting and research to enhance our services

This data is typically collected using technologies like cookies, pixels (web beacons) and similar tools that help recognize your device and activity across the website. In some cases, we may share identifiers (such as a hashed or encrypted email address) with our advertising partners to support these activities.

You have options when it comes to personalized advertising. You can:

  • Adjust your browser settings to manage cookies
  • Update your device settings to limit tracking
  • Manage your ad preferences on social media platforms

Please note that while we support these choices, we do not control any third party's opt-out tools or the programs and cannot guarantee their effectiveness.

Security and Sensitive Information

BKM Travels LLC absolutely implements all reasonable organizational, technical and administrative safeguards that are designed to protect any personal information within our systems. However, any methods of data transmission over the internet or electronic storage can be guaranteed to be completely secure.

If you believe that your interaction with BKM Travels LLC is no longer secure, for example, if you suspect that your account or personal information has been compromised, you must notify us immediately using the contact details provided in the "contacting us" section below.

You agree not to submit or disclose any sensitive personal information through our services or to BKM Travels LLC. This includes, but is not limited to, social security number(s), information related to racial or ethnic origin, political opinions, religious or philosophical beliefs, health data, biometric or genetic information, criminal history and/or trade union membership.

Opting Out of Marketing Emails

You may opt out of receiving marketing emails from us at any time by following the unsubscribe instructions included in those emails or by contacting us through the "contacting us" section below. You can also disable push notifications through your device settings.

We will make reasonable efforts to process your request promptly. Please note that even if you opt out of marketing communications, we may still send you essential administrative or transactional messages that are necessary for your account or services and cannot be unsubscribed from.

Access, correction, or deletion of personal information

If you wish to access, update, correct, or delete the Personal Information you have previously shared with us, you may submit a request through the Data Subject Rights Request form.

You may also contact us at and follow the instructions provided in our response email.

To protect your privacy and security, we may only process requests associated with the email address used to submit the request, and we may require identity verification before completing your request. We will respond as quickly as reasonably possible.

Please note that certain information may need to be retained for legal, regulatory, recordkeeping, or transaction completion purposes. In some cases, residual copies of your information may remain in our backup systems or records and may not be immediately removed.

Process for appeal

If your request regarding your data subject rights is denied, you will receive an email explaining the reason for the decision. You may appeal by contacting us at contact@bkmtravels.com. We will review and respond to your appeal within 30 days.

Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Services for Minors

Our services are not intended for individuals under the age of 18, and we request that minors not submit any personal information through the Services. In accordance with applicable US State privacy laws, we do not knowingly sell, share or process the personal information of individuals under 18 years of age for any advertising purposes.

Mandatory Notice to All the Non-US Residents

The servers of BKM Travels LLC are located in the United States. If you are located outside of the United States, please be aware that any information provided to us, including personal information, will be transferred from your country of origin. Except in the case of data transfers with respect to the GDPR, your decision to provide such data to us, or allow us to collect such data through our services constitutes your consent to this data transfer.

GDPR Notice

Individuals located in the European Economic Area ("EEA") should review our General Data Protection Regulation 2016/679 ("GDPR") Privacy Notice available here.

US State Privacy Law Rights

US state privacy laws: If you are a resident of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, please review our US state privacy law notice available here.

Consumer health laws: For information regarding consumer health data practices under Washington's My Health My Data Act and Nevada SB370, please refer to our consumer health data privacy notice here.

California "Shine the Light" law: California's "Shine the Light" law (California civil code §1798.83) grants certain rights to California residents who have an established business relationship with us regarding the disclosure of specific categories of personal information to third parties for their direct marketing purposes.

As a matter of company policy, we do not disclose personal information to third parties for direct marketing purposes under the "Shine the Light" law if a consumer has exercised their right to opt out. To opt out of such disclosures, please follow the instructions for opting out of "sales/sharing" outlined in our US state privacy law notice here.

Do not track signals: Except where required to recognize and honor the global privacy control (GPC), as described in our US state privacy law notice, we do not respond to browser based "do not track" (DNT) signals or similar mechanisms.

Canadian Privacy Rights

If you are a resident of Canada, you may request details regarding the disclosure of your personal information to our affiliates or third parties for their own direct marketing purposes. To submit such a request, please contact us as outlined in the "contacting us" section below.

Privacy Policy Updates

BKM Travels LLC reserves the right to update or modify this privacy policy, including any sections incorporated within it, at any time. The "effective date" at the top of this page reflects the date of the most recent revision. Any updates will take effect once the revised privacy policy is posted on the website, as applicable. By continuing to use our website and/or services after such changes, you acknowledge and accept the updated privacy policy.

Contacting Us

If you have any questions or concerns regarding this privacy policy, you may contact us directly via phone or email:

Please note that email communications may not always be secure. For your protection, we recommend that you do not send credit card details or any sensitive information via email.

BKM Travels LLC
+1 (888) 884-7831
contact@bkmtravels.com
Attn: Sara Elsharif, Chief Executive Officer